This Privacy Policy clearly explains how your personal information is collected, used, and protected when you use the ice365 platform.
The core pillars of ice365's Privacy Policy
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No third party can read or intercept this data.
Your data is stored on secure servers and can only be accessed by authorized personnel for specified purposes.
Ice365 never sells your personal information to advertisers or third parties. Your privacy is our top priority.
Every account undergoes KYC (Know Your Customer) verification to confirm identity, helping prevent fraud and illegal activity.
You can view, correct, or request deletion of your stored data at any time. You are in control of your information.
Ice365's security team conducts regular system audits to identify vulnerabilities and resolve them promptly. Your data is always protected to the highest standard.
Important: By using ice365, you agree to this Privacy Policy. Please read it in full.
Ice365 (ice365.pro) is a trusted online gaming platform built for players in Bangladesh. We believe every user's privacy is a fundamental right. This Privacy Policy explains in detail what information ice365 collects, why we collect it, and how we keep it secure.
Our Privacy Policy is built in line with international data protection standards. We want every player to know exactly where their information goes and how it is used. Transparency is at the heart of what we do.
To enjoy fish games, slots, betting, bingo, and Live Casino on ice365, certain information is required. We use that information solely to provide our services — nothing more.
Ice365 collects user information at various stages. Full details are outlined below:
| Type of Information | What is collected | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the time of account registration |
| Financial information | Mobile Banking/Nagad/Bank account number (last 4 digits only) | During Deposits & Withdrawals |
| Device Information | IP address, browser type, device model | At Every Login |
| Game Activity | Bet history, win/loss records, session duration | During Gameplay |
We only collect information that is necessary to provide our services. We do not request or gather data beyond what is needed.
Ice365 uses the collected information for the following purposes:
We never share your information with third parties for advertising purposes. You also have the option to opt out of marketing communications from ice365.
Ice365 never sells your personal information under any circumstances. However, there are specific situations where data may need to be shared:
Notice: Your information is never shared with any third party for reasons beyond those stated above. If anyone claims to be requesting your information on behalf of ice365, stay alert and notify our support team.
Ice365 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.
The technologies and practices ice365 uses to protect your information:
You also play a role in keeping your account secure. Use a strong password and never share your login credentials with anyone.
Ice365 does not store your information indefinitely. Different types of data are subject to different retention periods:
Once the retention period ends, data is securely deleted. If you wish to have your data removed earlier, please contact the support team — any data not subject to legal obligations will be erased.
Under ice365's Privacy Policy, you have the following rights:
Ice365 gives you full control over your personal data
You can find out what information ice365 holds about you at any time. Submit a request to our support team and the information will be provided within 30 days.
If any of your stored information is incorrect, you may submit a correction request. We will verify and update it promptly.
You may request deletion of any data not subject to legal retention requirements. This right applies even after your account has been closed.
You may request an export of your data in a standard format that can be used on other platforms.
In certain circumstances, you may restrict the processing of your data — particularly when the accuracy of that data is in dispute.
If you suspect a privacy policy violation, please file a complaint with ice365 Support. We aim to respond within 48 hours.
Ice365 is exclusively for users aged 18 and above. We do not knowingly collect any information from minors.
A note for parents: If you suspect your child is using ice365, please contact us immediately. We will take swift action.
Ice365 may update this Privacy Policy from time to time. When changes are made:
We recommend visiting this page regularly to stay informed about any updates or changes.
If you have any questions, concerns, or requests regarding the Privacy Policy, please contact us:
We take every complaint and request seriously and do our best to resolve them as quickly as possible.
Submit a Privacy Request: [email protected] — include "Privacy Request" in the subject line.
Common Questions About the Privacy Policy
Your privacy is our highest priority. Register with confidence and enjoy your favorite games in a trusted environment.